Refund policy
Refund rules for TeachReady Abroad
This policy keeps payments clear before applicants upload proof. Final refund decisions should be reviewed by admin based on the applicant record and the work already completed.
Manual review first
All payments are reviewed manually from uploaded proof. A rejected proof does not mean the service has started; it usually means the applicant should upload a clearer or corrected proof.
Refunds before work starts
A refund request may be reviewed if no application review, document guidance, resume/profile review, screening call, interview preparation, employer matching, dashboard processing, or admin work has started.
After service work begins
Once service work has started, fees are generally non-refundable because the payment covers assistance, review, preparation, matching support, and admin processing time.
Priority upgrade
Priority Processing Upgrade is generally non-refundable once faster review, queue adjustment, priority processing, or earlier matching consideration has started.
Duplicate or incorrect payments
Duplicate payments or clearly incorrect payment amounts can be reviewed. Applicants should contact admin with proof, payment method, date, amount, and account name.
Employer decisions
Refunds are not based only on an employer choosing another applicant, a lower salary offer, visa or work permit rules, deployment timing, or an applicant changing their mind after service work has begun.